{"id":10487,"date":"2025-05-06T03:52:50","date_gmt":"2025-05-06T02:52:50","guid":{"rendered":"http:\/\/readunit.test\/?page_id=10487"},"modified":"2026-02-17T09:51:13","modified_gmt":"2026-02-17T08:51:13","slug":"support","status":"publish","type":"page","link":"https:\/\/readunit.com\/da\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

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READUNIT<\/strong>\u00a0SUPPORT<\/h1>\n

[\/et_pb_text][et_pb_text admin_label=”Header” _builder_version=”4.27.4″ text_font=”|300|||||||” text_text_color=”rgba(213,218,222,0.46)” text_font_size=”17px” text_line_height=”1em” header_font=”|300|||||||” header_font_size=”34px” header_line_height=”1.2em” header_2_font=”|300|||||||” header_2_font_size=”32px” background_position=”bottom_center” text_orientation=”center” background_layout=”dark” max_width_tablet=”” max_width_phone=”” max_width_last_edited=”on|desktop” module_alignment=”center” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” header_font_size_tablet=”30px” header_font_size_phone=”” header_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n

<\/h2>\n

Har du sp\u00f8rgsm\u00e5l, er du velkommen til at kontakte os p\u00e5 mail<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”||91px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.25.0″ _module_preset=”default” background_enable_color=”off” custom_margin=”-8px|auto||auto||” custom_padding=”19px||9px|||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/readunit.com\/wp-content\/uploads\/2025\/12\/support_image_1-scaled.png” title_text=”support_image_1″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”-21px|||||” custom_padding=”0px|||||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/readunit.com\/wp-content\/uploads\/2024\/02\/unnamed.png” title_text=”unnamed” _builder_version=”4.27.4″ _module_preset=”default” width=”200px” custom_margin=”50px||15px|1px||” custom_padding=”|48px|5px|||” locked=”off” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”1.3em” header_2_font=”|300|||||||” header_2_font_size=”24px” header_2_line_height=”1.4em” background_layout=”dark” width=”100%” custom_margin=”-3px||0px|||” custom_padding=”0px|||3px|false|false” text_font_size_tablet=”” text_font_size_phone=”” text_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Bredgade 15.1
6000 Kolding
Denmark
CVR-nummer: DK35521739<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.23.4″ text_font=”|300|||||||” text_text_color=”#000000″ text_font_size=”16px” text_line_height=”1.3em” header_font=”|300|||||||” header_font_size=”20px” header_2_font=”|300|||||||” header_2_font_size=”22px” header_2_line_height=”1.3em” background_layout=”dark” custom_margin=”||28px|||” custom_padding=”0px|||5px|false|false” text_font_size_tablet=”” text_font_size_phone=”15px” text_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

<\/b><\/span><\/p>\n

Telefon
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Support mail
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Hj\u00e6lp og support<\/span><\/strong><\/span><\/h3>\n

[\/et_pb_text][et_pb_text admin_label=”Support text” _builder_version=”4.27.4″ text_font=”|300|||||||” text_text_color=”#000000″ text_line_height=”1.4em” header_3_font=”Roboto Condensed||||||||” header_3_font_size=”24px” header_3_line_height=”1.4em” text_orientation=”justified” min_height=”172.2px” custom_margin=”2px||23px||false|false” custom_padding=”4px||||false|false” inline_fonts=”Nunito Sans” global_colors_info=”{}”]<\/p>\n

N\u00e5r du logger p\u00e5 Readunit, er manualer og videoer tilg\u00e6ngelige under fanen “Hj\u00e6lp”. Der finder du quick guides og et videobibliotek, der indeholder svarene p\u00e5 de fleste sp\u00f8rgsm\u00e5l.<\/span><\/p>\n

Der er ogs\u00e5 et link til vores API dokumentation under “Help” – hvis du \u00f8nsker integration mellem Readunit og andre programmer. <\/span><\/p>\n

Du er velkommen til at kontakte os p\u00e5 support@readunit.com<\/span><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Support text” _builder_version=”4.27.4″ text_font=”|300|||||||” text_text_color=”#000000″ text_line_height=”1.4em” header_3_font=”Roboto Condensed||||||||” header_3_font_size=”24px” header_3_line_height=”1.4em” text_orientation=”justified” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” inline_fonts=”Nunito Sans” global_colors_info=”{}”]<\/p>\n

YouTube<\/span><\/strong><\/span><\/a><\/h3>\n

[\/et_pb_text][et_pb_text admin_label=”YouTube_Text” _builder_version=”4.27.4″ text_font=”|300|||||||” text_text_color=”#000000″ text_line_height=”1.4em” header_2_font=”Roboto Condensed||||||||” header_2_font_size=”24px” header_3_font=”|300|||||||” header_3_font_size=”24px” header_3_line_height=”1.4em” min_height=”39.2px” custom_margin=”2px||22px||false|false” inline_fonts=”Nunito Sans” global_colors_info=”{}”]<\/p>\n

Sig til, hvis du leder efter et bestemt emne, for vi er langt fra at have uploadet alle vores videoer til vores YouTube-kanal.<\/span><\/p>\n

[\/et_pb_text][et_pb_text admin_label=”Remote_support_headline” _builder_version=”4.27.4″ text_font=”|300|||||||” text_text_color=”#000000″ text_line_height=”1.4em” header_2_font=”Roboto Condensed||||||||” header_2_font_size=”24px” custom_margin=”54px||10px|||” inline_fonts=”Nunito Sans” global_colors_info=”{}”]<\/p>\n

Teamviewer support<\/span><\/strong><\/span><\/h2>\n

Klik p\u00e5 teamviewer logoet for at downloade deres support program. Start det lokalt p\u00e5 din maskine og f\u00f8lg instruktionerne. N\u00e5r programmet k\u00f8rer, kan Readunit support team supportere dig direkte p\u00e5 din sk\u00e6rm <\/span><\/p>\n

Vigtigt <\/strong> : <\/span><\/p>\n

Not all companyes allow local clients to install programs, to be sure – please contact your companyes it-department.<\/span><\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/readunit.com\/wp-content\/uploads\/2023\/04\/teamviewer_buttom.jpg” url=”https:\/\/get.teamviewer.com\/readunit-support” url_new_window=”on” align_tablet=”center” align_phone=”center” align_last_edited=”on|desktop” _builder_version=”4.25.0″ custom_margin=”-12px|||||” custom_padding=”45px|||||” border_radii=”on|10px|10px|10px|10px” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_accordion open_toggle_text_color=”#000000″ closed_toggle_text_color=”#000000″ _builder_version=”4.27.4″ _module_preset=”default” toggle_text_color=”#000000″ body_text_color=”#000000″ min_height=”364.1px” custom_margin=”2px||-12px|||” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Danmark” open=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\u00c5bningstid, Danmark (UTC\/GMT +01:00)<\/span><\/b>
\nMandag-fredag: 8.00-16.00<\/span><\/p>\n

Kontor<\/b>
\nsale@readunit.com<\/a>
\nPhone: +45 69884748<\/a><\/span><\/p>\n

Torben Kofoed, CEO \/Salg<\/b>
\ntko@readunit.com<\/a>
\nPhone: +45 26824293<\/a><\/span><\/p>\n

Rene Sondergaard, CTO<\/b>
\nres@readunit.com<\/a>
\n<\/strong>Phone: +45 44163342<\/a><\/span><\/p>\n

L\u00e6rke Verding,\u00a0CSM<\/b>
\nlve@readunit.com<\/a>
\n<\/strong>Phone: +45 27827290<\/a><\/span><\/p>\n

Lotte H\u00f8gh Kristensen, Support<\/b>
\nlhk@readunit.com<\/a>
\n<\/strong>Phone: +45 44124410<\/a><\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=”Tyskland” _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}” open=”off”]<\/p>\n

\u00c5bningstid, Germany (UTC\/GMT +01:00)<\/b>
Mandag-fredag: 8.00-16.00<\/span><\/p>\n

Michael Koberg, DE Sales<\/b>
Koberg@pb-heinemann.de<\/a><\/span>
Telefon:\u00a0<\/a>+49 162 2424516<\/a><\/p>\n

[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.16″ background_color=”#9e9e9e” background_size=”initial” background_repeat=”repeat” custom_margin=”0px|0px|0px|0px” custom_margin_tablet=”” custom_margin_phone=”” custom_margin_last_edited=”on|phone” custom_padding=”0px|0px|0px|0px|false|false” custom_padding_tablet=”” custom_padding_phone=”” global_colors_info=”{}”][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

READUNIT\u00a0SUPPORT Har du sp\u00f8rgsm\u00e5l, er du velkommen til at kontakte os p\u00e5 mailBredgade 15.16000 KoldingDenmarkCVR-nummer: DK35521739 Telefon+45 69 88 47 48 Support mailsupport@readunit.comHj\u00e6lp og supportN\u00e5r du logger p\u00e5 Readunit, er manualer og videoer tilg\u00e6ngelige under fanen “Hj\u00e6lp”. Der finder du quick guides og et videobibliotek, der indeholder svarene p\u00e5 de fleste sp\u00f8rgsm\u00e5l. Der er ogs\u00e5 […]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" custom_padding_last_edited=\"on|desktop\" module_class=\"banner-height-section\" _builder_version=\"4.21.0\" background_image=\"https:\/\/readunit.com\/wp-content\/uploads\/2023\/04\/statements.jpg\" custom_padding=\"120px||161px||false|false\" custom_padding_tablet=\"90px||90px|\" custom_padding_phone=\"\" global_colors_info=\"{}\"][et_pb_row _builder_version=\"4.21.0\" background_size=\"initial\" background_position=\"top_left\" background_repeat=\"repeat\" custom_padding=\"120px||||false|false\" global_colors_info=\"{}\"][et_pb_column type=\"4_4\" _builder_version=\"4.16\" custom_padding=\"|||\" global_colors_info=\"{}\" custom_padding__hover=\"|||\"][et_pb_text admin_label=\"Header\" _builder_version=\"4.21.0\" text_font=\"Roboto Condensed|300|||||||\" text_text_color=\"rgba(213,218,222,0.46)\" text_font_size=\"17px\" text_line_height=\"2em\" header_font=\"|300|||||||\" header_font_size=\"40px\" header_line_height=\"1.4em\" header_2_font_size=\"30px\" background_position=\"bottom_center\" text_orientation=\"center\" background_layout=\"dark\" max_width=\"90%\" max_width_tablet=\"\" max_width_phone=\"100%\" max_width_last_edited=\"on|phone\" module_alignment=\"center\" text_font_size_tablet=\"\" text_font_size_phone=\"\" text_font_size_last_edited=\"on|desktop\" header_font_size_tablet=\"30px\" header_font_size_phone=\"\" header_font_size_last_edited=\"on|desktop\" locked=\"off\" global_colors_info=\"{}\"]

READUNIT<\/strong>\u00a0SUPPORT<\/h1>[\/et_pb_text][et_pb_text admin_label=\"Header\" _builder_version=\"4.21.0\" text_font=\"|300|||||||\" text_text_color=\"rgba(213,218,222,0.46)\" text_font_size=\"17px\" text_line_height=\"1em\" header_font=\"|300|||||||\" header_font_size=\"34px\" header_line_height=\"1.2em\" header_2_font=\"|300|||||||\" header_2_font_size=\"32px\" background_position=\"bottom_center\" text_orientation=\"center\" background_layout=\"dark\" max_width_tablet=\"\" max_width_phone=\"\" max_width_last_edited=\"on|desktop\" module_alignment=\"center\" text_font_size_tablet=\"\" text_font_size_phone=\"\" text_font_size_last_edited=\"on|desktop\" header_font_size_tablet=\"30px\" header_font_size_phone=\"\" header_font_size_last_edited=\"on|desktop\" locked=\"off\" global_colors_info=\"{}\"]
<\/div>\r\n

<\/h2>\r\n

If you have any questions, you are welcome to contact us on e-mail.<\/h2>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\"1\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_padding=\"||91px|||\" global_colors_info=\"{}\"][et_pb_row column_structure=\"1_2,1_2\" _builder_version=\"4.25.0\" _module_preset=\"default\" background_enable_color=\"off\" custom_margin=\"-8px|auto||auto||\" custom_padding=\"44px||9px|||\" border_radii=\"on|10px|10px|10px|10px\" global_colors_info=\"{}\"][et_pb_column type=\"1_2\" _builder_version=\"4.21.0\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"Support text\" _builder_version=\"4.25.0\" text_font=\"|300|||||||\" text_line_height=\"1.4em\" header_3_font=\"Roboto Condensed||||||||\" header_3_font_size=\"24px\" header_3_line_height=\"1.4em\" text_orientation=\"justified\" custom_margin=\"2px||0px||false|false\" custom_padding=\"0px||0px||false|false\" inline_fonts=\"Nunito Sans\" global_colors_info=\"{}\"]

Help and support<\/span><\/strong><\/span><\/h3>[\/et_pb_text][et_pb_text admin_label=\"Support text\" _builder_version=\"4.25.0\" text_font=\"|300|||||||\" text_line_height=\"1.4em\" header_3_font=\"Roboto Condensed||||||||\" header_3_font_size=\"24px\" header_3_line_height=\"1.4em\" text_orientation=\"justified\" min_height=\"172.2px\" custom_margin=\"2px||23px||false|false\" custom_padding=\"4px||||false|false\" inline_fonts=\"Nunito Sans\" global_colors_info=\"{}\"]

Once you log onto Readunit, manuals and videos are available under the \u201cHelp\u201d tab. There, you will find quick guides and a video library containing the answers to most questions.<\/span><\/p>\r\n

There is also a link to our API documentation on the \u201cHelp\u201d page for those in the process of integrating Readunit. <\/span><\/p>\r\n

You can contact us on e-mail support@readunit.com<\/span><\/p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.21.0\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_image src=\"https:\/\/readunit.com\/wp-content\/uploads\/2024\/02\/unnamed.png\" title_text=\"unnamed\" _builder_version=\"4.25.0\" _module_preset=\"default\" width=\"200px\" custom_margin=\"||15px|1px||\" custom_padding=\"|48px||||\" locked=\"off\" global_colors_info=\"{}\"][\/et_pb_image][et_pb_text _builder_version=\"4.25.0\" text_font=\"|300|||||||\" text_text_color=\"#000000\" text_font_size=\"16px\" text_line_height=\"1.3em\" header_2_font=\"|300|||||||\" header_2_font_size=\"24px\" header_2_line_height=\"1.4em\" background_layout=\"dark\" width=\"100%\" custom_margin=\"-3px||0px|||\" custom_padding=\"0px|||3px|false|false\" text_font_size_tablet=\"\" text_font_size_phone=\"\" text_font_size_last_edited=\"on|desktop\" global_colors_info=\"{}\"]

Bredgade 15.1
6000 Kolding
Denmark
Company reg.no. DK35521739<\/p>[\/et_pb_text][et_pb_text _builder_version=\"4.21.0\" text_font=\"|300|||||||\" text_text_color=\"#000000\" text_font_size=\"16px\" text_line_height=\"1.3em\" header_font=\"|300|||||||\" header_font_size=\"20px\" header_2_font=\"|300|||||||\" header_2_font_size=\"22px\" header_2_line_height=\"1.3em\" background_layout=\"dark\" custom_margin=\"||28px|||\" custom_padding=\"0px|||5px|false|false\" text_font_size_tablet=\"\" text_font_size_phone=\"15px\" text_font_size_last_edited=\"on|desktop\" global_colors_info=\"{}\"]

<\/b><\/span><\/p>\r\n

Phone
<\/b>+45 69 88 47 48<\/span><\/p>\r\n

Support mail
<\/b>support@readunit.com<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\"1_2,1_2\" _builder_version=\"4.21.0\" _module_preset=\"default\" custom_margin=\"-8px|auto||auto||\" custom_padding=\"46px|||||\" global_colors_info=\"{}\"][et_pb_column type=\"1_2\" _builder_version=\"4.21.0\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text admin_label=\"YouTube_Text\" _builder_version=\"4.21.0\" text_font=\"|300|||||||\" text_line_height=\"1.4em\" header_2_font=\"Roboto Condensed||||||||\" header_2_font_size=\"24px\" header_3_font=\"|300|||||||\" header_3_font_size=\"24px\" header_3_line_height=\"1.4em\" custom_margin=\"2px||22px||false|false\" custom_padding=\"8px||||false|false\" inline_fonts=\"Nunito Sans\" global_colors_info=\"{}\"]\"\"<\/a>\r\n\r\n\u00a0\r\n

If you are looking for a specific topic, let us know because we are far from having placed all of our videos on our YouTube channel.<\/span><\/p>[\/et_pb_text][et_pb_text admin_label=\"Remote_support_headline\" _builder_version=\"4.16\" text_font=\"|300|||||||\" text_line_height=\"1.4em\" header_2_font=\"Roboto Condensed||||||||\" header_2_font_size=\"24px\" custom_margin=\"63px||10px|||\" inline_fonts=\"Nunito Sans\" global_colors_info=\"{}\"]

Teamviewer support<\/span><\/strong><\/span><\/h2>\r\n

Hit the teamviewer link, to download teamviewers support program. Run the program local on your maschine and follow the instruction. When the program is running, Readunit support team can support you directly on your screen. <\/span><\/p>\r\n

Importend<\/strong> : <\/span><\/p>\r\n

Not all companyes allow local clients to install programs, to be sure - please contact your companyes it-department.<\/span><\/p>[\/et_pb_text][et_pb_image src=\"https:\/\/readunit.com\/wp-content\/uploads\/2023\/04\/teamviewer_buttom.jpg\" url=\"https:\/\/get.teamviewer.com\/readunit-support\" url_new_window=\"on\" align_tablet=\"center\" align_phone=\"center\" align_last_edited=\"on|desktop\" _builder_version=\"4.25.0\" custom_margin=\"-12px|||||\" custom_padding=\"59px|||||\" border_radii=\"on|10px|10px|10px|10px\" global_colors_info=\"{}\"][\/et_pb_image][\/et_pb_column][et_pb_column type=\"1_2\" _builder_version=\"4.21.0\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_accordion _builder_version=\"4.21.0\" _module_preset=\"default\" min_height=\"364.1px\" custom_margin=\"2px||-12px|||\" locked=\"off\" global_colors_info=\"{}\"][et_pb_accordion_item title=\"Denmark\" open=\"on\" _builder_version=\"4.21.0\" _module_preset=\"default\" global_colors_info=\"{}\"]

Opening hours, Denmark\u00a0 (UTC\/GMT +01:00)<\/span><\/b>
Monday - Friday: 8.00-16.00<\/span><\/p>\r\n

Office<\/b>
sale@readunit.com<\/a>
Phone: +45 69884748<\/a><\/span><\/p>\r\n

Torben Kofoed, Sales:<\/b>
tko@readunit.com<\/a>
Phone: +45 26824293<\/a><\/span><\/p>\r\n

Rene Sondergaard, Support:<\/b>
<\/strong>res@readunit.com<\/a>
<\/strong>Phone: +45 44163342<\/a><\/span><\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"England\" _builder_version=\"4.21.0\" _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]

Opening hours, England\u00a0 (UTC\/GMT +01:00)<\/b>
Monday \u2013 Friday: 8.00 \u201316.00<\/span><\/p>\r\n

Stephen Kaut, UK Sales:<\/b>
ska@readunit.com<\/a>
Phone: +44 7789772634<\/a><\/span><\/span><\/p>[\/et_pb_accordion_item][et_pb_accordion_item title=\"Germany\" _builder_version=\"4.21.0\" _module_preset=\"default\" global_colors_info=\"{}\" open=\"off\"]

Opening hours, Germany\u00a0 (UTC\/GMT +01:00)<\/b>
Monday \u2013 Friday: 8.00-16.00<\/span><\/p>\r\n

Michael Koberg, DE Sales<\/b>
Koberg@pb-heinemann.de<\/a><\/span>
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